When you interact with our site, we collect two types of information: Personally Identifiable Information (PII) and Non-Personally Identifiable Information (NPII).
Personally Identifiable Information (PII) is data about you that is personally identifiable.
Our online contest and e-newsletter forms ask users to give us contact information (like name and email address). This information is used to contact the visitor when selected to win a prize, and is never divulged to third parties in a manner that personally identifies you. Other contact information such as address, province and postal code is used to send prizes by mail. The customer's contact information is also used to get in touch with the customer when necessary regarding the delivery.
Financial information that is collected from advertisers, donors or sponsors is used to bill the user for products and services. We do not store credit card details nor do we share customer details with any 3rd parties in a manner that personally identifies the customer.
All personally identifiable data provided by individuals is maintained in confidence by SouthGrey.ca.
You may contact SouthGrey.ca at any time, to request the removal of your PII from our database or to no longer receive future communications. You may do this by submitting the contact form on SouthGrey.ca or by sending your written request by mail to: Box 231, RR 4, Flesherton, ON, N0C 1E0.
Non-Personally Identifiable Information (NPII) data is collected by SouthGrey.ca and ad technology partners and is used for retargeting. We, and/or one or more of our ad technology partners, may collect NPII from people who visit our website. This data is anonymous, and can include information such as web pages you’ve viewed, date and time of pageviews, domain type, location information associated with your IP address, and your interactions to an ad delivered by us or our ad technology partners. Our ad technology partners use different methods to collect this type of data, including cookies and web beacons (pixel tags or clear gifs).
Cookies are small text files that can store information. There are two types of cookies: session cookies and persistent cookies. Session cookies expire when you close your browser, and persistent cookies stay on your computer until you delete them. SouthGrey.ca may use both session and persistent cookies to analyze web traffic.
Third party web analytics services
We work with third party service providers, including but not limited to Google Analytics, to help us better understand how you use the SouthGrey.ca website. These third party service providers will place cookies on your computer to collect information such as how you were referred to the SouthGrey.ca website, how you navigate around the SouthGrey.ca website and what traffic is driven by various marketing methods. We do not allow third party service providers to collect your credit card information, email address or password information. These third party service providers may only use your personal information to perform services for us and may not share your personal information with anyone else, or use it for any other purpose, except on an aggregated, non-personally identifiable basis.
To disable the Google Analytics cookie and other third party web analytics service provider cookies, you can choose to have your browser notify you when cookies are being written to your computer or accessed, or you can disable cookies.
SouthGrey.ca contains links to other sites. SouthGrey.ca is not responsible for the privacy practices or the content of such websites. We will retain your information for as long as needed to provide you with services.
We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
You have the right to ask us not to use your personal information for direct marketing purposes. You also have the right to request a copy of the personal information that we hold about you and to have any inaccuracies rectified. Please note that, as permitted by law, we may charge a nominal fee for information requests and may require you to prove your identity. Following a request, we will use reasonable efforts to supply, correct or delete personal information about you in our files.
If you have any questions about this privacy statement, the practices of this website, or your dealings with this website, you can contact SouthGrey.ca at the address below.
180 Simpson Street,