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15-May-2020

West Grey Public Library makes curbside pick-up preparation


West Grey Library curbside pickup

WEST GREY, Ontario — The West Grey Public Library greeted with delight the news that libraries in Ontario are now allowed to open for pick-up soon, but cautions patrons that it takes safety measures for the staff and the public very seriously, and is in the midst of preparations to ensure services don’t come at the expense of anyone’s health, so this service may take a little time to finalize.

The May 14 announcement from the provincial government, specified curbside pick-up only as part of the first phase of re-opening provincial businesses and services. Plans have been in development for a couple of weeks in anticipation of this announcement, but “it is a more complicated process than you might expect,” explains CEO Kim Storz. “We are trying to ensure a practical arrangement that meets the needs of the majority of our patrons and doesn’t put people at risk. We have a dedicated staff group and it is important that our procedures keep them healthy as they offer outstanding service to our patrons.” Decisions on how to pull books for patrons in advance, checkout procedures, disinfecting returns, and scheduling training for staff on safety protocols are some of the considerations all public libraries will have to contend with.

West Grey Library staff has also been sourcing and acquiring protective equipment and materials like masks, disinfectants, hand sanitizers and shields for checkout counters, in order to be ready for the next phase of re-opening.

The Library will offer curbside service at the Durham branch initially, and, as with other re-opening plans across the province, will assess and adjust as needed. Returns will be made through the drop-box only and fines will be waived during this period.

The Library continues to issue 3-month temporary cards, which will let users get online loans of e-books and audiobooks on services like Overdrive and the Libby app, available for electronic devices, by phone 519-369-2107 or by email info@westgreylibrary.com.

Details as they are determined will be posted outside the branch, online through the Library’s Facebook account, and on the West Grey Library website www.westgreylibrary.com.

 


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